JOIN THE WHITE BRICK TEAM

Stylist

We’re always looking to get to know stylists of all levels of experience and speciality! If you think you may be the perfect addition to our team, please fill out our Stylist Interest Form to help us get to know you better.

Guest Experience Concierge

White Brick Salon + Skin & Body Lounge
Brookfield, WI

White Brick is growing — and with it, the role of our front of house.

We are building a space that blends hair, skin, body, and beverage into one seamless, elevated experience. Our front-of-house team helps keep everything feeling natural, welcoming, and thoughtfully executed from start to finish.

This is a dynamic, multi-offering environment. Comfort with movement, multitasking, and a fast pace is important.

This position is ideal for someone who enjoys working with people, values a high level of service, and wants to contribute to a team that takes pride in both the details and the overall experience.

What You’ll Support

Client Experience & Hospitality

  • Welcome guests and help guide them through their visit

  • Support a smooth, calm, and organized front-of-house environment

  • Assist in creating a warm, elevated experience from arrival to checkout

  • Communicate with team members to ensure guests feel taken care of across all services

Sales & Service Support

  • Support rebooking and future appointment planning

  • Offer thoughtful product and service suggestions when appropriate

  • Help maintain a consistent guest experience that encourages return visits

  • Contribute to overall retail and service goals as part of the team

Merchandising & Environment

  • Keep retail displays clean, stocked, and visually aligned with the brand

  • Assist with seasonal updates and product features

  • Help maintain the overall look and feel of the space

Operations & Systems

  • Assist in managing booking flow and appointment scheduling

  • Support guest communication and daily flow of appointments

  • Handle transactions, memberships, and service coordination

  • Maintain accurate client profiles and appointment details

  • Work collaboratively with the team to keep operations running smoothly

Additional Support

  • Assist with light social media engagement (DMs, comments)

  • Support retail orders and basic coordination as needed

Awareness & Growth

  • Stay aware of key performance areas like rebooking and retail

  • Be open to feedback, learning, and improving over time

  • Share observations or ideas that could enhance the guest experience

Who You Are

  • Friendly, reliable, and detail-oriented

  • Comfortable interacting with a variety of people throughout the day

  • Organized and able to manage multiple tasks at once

  • A team player who communicates well and supports others

  • Self-starter who takes initiative without needing constant direction

  • Comfortable working in a fast-paced, multi-service environment

  • Presents themselves in a polished, style-aware way that aligns with the White Brick aesthetic

  • Interested in beauty, wellness, hospitality, or retail environments

  • Open to learning systems and improving skills over time

What This Role Offers

  • A collaborative, supportive team environment

  • The opportunity to be part of a growing, evolving business

  • Exposure to multiple areas of the beauty and hospitality industry

  • A space where both people and experience matter

Nice to Have

  • Experience in salon, spa, retail, or hospitality

  • Familiarity with booking systems (Meevo or similar)

  • Interest in product knowledge and client care

To apply: please send your cover letter (written or video) and resumé to whitebricksalon@gmail.com